Saturday, September 16, 2006

Negros hotels comply with new DOT memorandum

Hotels in Bacolod City and Negros Occidental are complying with the recent memorandum of the Department of Tourism for the adoption of safety and security measures in their establishments, Augusto Sison, president of the Hotel and Restaurants Associations in Negros Occidental announced.

Sison, who received a copy of the Memorandum Circular 2006-09, said it is a reiteration of earlier directives on instituting measures to ensure safe, convenient and enjoyable stay and travel of tourists.

It's nothing new, he said, as what are stated in the guidelines are already being implemented by hotels. "We always comply. But if there's anything new, we are happy to implement it, for it would also improve our service," he said.

Hotels, resorts and similar establishments are directed to submit within 60 days a written report of compliance, after which the DOT will conduct an on-the-spot inspection.

The directive, issued by Secretary Joseph Durano on August 23, requires registration of guests' visitors and joiners and proper accomplishment and verification of guest booking/information sheets; recording of information on vehicles; establishment of efficient ID system for all personnel; and proper selection of manpower and security personnel.

Hotels, resorts and similar establishments are directed to organize their respective Crisis Management Teams and provide security spotters and detail perimeter roving guards.

Hotel managers and/or security officers are asked to undergo annual training program on security and emergency procedures in coordination with the Association of Hotel Security Officers of the Philippines Inc. or any concerned government agency.

Establishments are required to provide their public areas with an electronic surveillance system manned by a security officer and high-rise hotels, by electronic access control device.

DOT said that linkages with local police, hospitals and other concerned agencies should be institutionalized to be able to respond to emergency situations.

The directive also said that failure to comply will be a valid ground for reviewing the accreditation of the establishment. (VDS)

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